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Zappos: Unique Company Culture

Zappos: Unique Company Culture

4-1 Discussion: Zappos: A Unique Company Culture

Discussion Topic

First, watch  Igniting creativity to transform corporate culture: Catherine Courage at TEDxKyoto 2012 – YouTube

This TED Talk by Catherine Courage examines how creativity needs to be infused into the organizational culture to foster innovation and to challenge the status quo. Next, watch this  Zappos Company Culture – YouTube video. As you watch the videos, think about the various elements of effective organizational structure. In your initial post, answer the following questions:

  • Do you think the unique culture of Zappos will help or hurt the company in the long run? Explain and provide specific examples, where applicable.
  • Do you think more companies in the future will follow this model? Why or why not?
  • In your opinion, what company today could benefit from this unique strategy? Explain your rationale.
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