Hospitality Diploma Project Task

Your tasks:

  • Choose an area of operations relevant to your job role which may include:

Food operations

Food and Beverage

Housekeeping

Reception

Tourism outlet

Travel services

Event management

Operation/Department: ________________________________     Job role: ______________________________

Response to be recorded in Student Response document and write “SAQ Response 1” before starting the answer.

  • Provide a brief overview of the operational area, the hierarchy of command and the basic procedures in place for sourcing new supplies and suppliers. If you are not working in industry, explain how this applies in your training environment/department.

Response to be recorded in Student Response document and write “SAQ Response 2” before starting the answer.

  • Identify and list 6 different types of goods relevant for your area of operations which need to be purchased in the near future. The products must be selected from the following categories:
  • alcoholic or non-alcoholic beverages
  • cleaning agents and chemicals
  • customer travel products:
  • luggage labels
  • travel bags
  • travel wallets
  • tickets
  • vouchers
  • event supplies
  • food:
  • dairy products
  • dry goods
  • fresh goods
  • frozen goods
  • fruit or vegetables
  • meat, poultry or seafood
  • fuel:
  • aircraft
  • coaches
  • hire cars
  • vessels
  • general stores
  • housekeeping supplies
  • linen
  • merchandise
  • uniforms

Response to be recorded in Student Response document and write “SAQ Response 3” before starting the answer.

  • List the specific requirements which require the purchase of these goods based on e.g. an upcoming function, banquet sheet, special customer requirements, an event, low stock, reservations or as applicable including the order of urgency for ordering these supplies. Provide details for how you have identified these requirements including consideration of any existing stock you have in storage.

Response to be recorded in Student Response document and write “SAQ Response 4” before starting the answer.

  • Contact the relevant department heads/ supervisor or persons relevant for these product needs and clarify concise specifications and quantities required. Detail with whom you have communicated and what was determined.

Response to be recorded in Student Response document and write “SAQ Response 5” before starting the answer.

  • Which forecasting methods form the basis for calculating the quantities required? How is the choice of forecasting method established?

Response to be recorded in Student Response document and write “SAQ Response 6” before starting the answer.

  • Identify the stock on hand, list the quantities available and indicate whether these need to be considered in your purchasing order.

Response to be recorded in Student Response document and write “SAQ Response 7” before starting the answer.

  • Determine the price limitations for 3 products you have listed on your purchase list using job costings from your organisation. How does this affect the maximum price you can pay for the purchase of the product? Why? Are there any processes for this in your workplace or in the RTO? What are these?

Response to be recorded in Student Response document and write “SAQ Response 8” before starting the answer.

  • Write the purchasing list based on your requirements and the stock on hand.

Response to be recorded in Student Response document and write “SAQ Response 9” before starting the answer.

  • List the suppliers who are used by your establishment to source these products from.

Response to be recorded in Student Response document and write “SAQ Response 10” before starting the answer.

  • Identify the organisational purchasing procedures which form the basis for purchasing goods and sourcing suppliers in your establishment and provide the details for these.

Response to be recorded in Student Response document and write “SAQ Response 11” before starting the answer.

  • Source 2 suppliers (other than those you currently use) in your area or region and obtain information for prices and service provisions for the 6 products you have identified for purchasing in Question 3. (info may be entered in table) – You are required to list your sources of information

Response to be recorded in Student Response document and write “SAQ Response 12” before starting the answer.

  • Using the table below enter the details for product specifications and prices from your existing supplier and those from your 2 new sources.
        Price Conditions e.g. delivery time frames

Availability

Account Requirements

Payment terms

 

Item/Product Qty In Stock Purchase Qty Specification

Comparable size/Qty/Quality

Exist. X Z Existing Supplier Supplier X Supplier Z
                   
                   
                   
                   
                   
                   

 

Response to be recorded in Student Response document and write “SAQ Response 13” before starting the answer.

  • Analyse and compare the prices and conditions and provide an overview of your findings (given that you would have to make a decision based on the best deal and conditions for supply).

For example:

  • Prices
  • Prices based on quantities you would require overall (within the total order based on quantities required)
  • Conditions like payment terms and conditions and requirements for purchasing e.g. cash sale or establishing an account etc.
  • Availability of stock

Response to be recorded in Student Response document and write “SAQ Response 14” before starting the answer.

  • Conduct an assessment of the quality of goods for the suppliers of goods identified in Question 14. List the methods you will employ to do this to ensure you will get quality supplies. Your responses need to include reliable processes to ensure quality will be ensured.

Response to be recorded in Student Response document and write “SAQ Response 15” before starting the answer.

  • Take your findings to your trainer or Supervisor and discuss the options for further price negotiations. What has been discussed and determined, and how does this fit in with the requirements established in Question 11?

Response to be recorded in Student Response document and write “SAQ Response 16” before starting the answer.

  • Write the purchase order(s) following the analysis and discussion with your trainer and specify the order of priority according to the needs identified in Question 4.

Response to be recorded in Student Response document and write “SAQ Response 17” before starting the answer.

  • Draft emails for each supplier you have determined for sourcing your supplies and inform each supplier of the requirements and specifications you have determined. Ensure the details of your organisation and the supplier clearly feature in the email including contact details, salutation, dates/timelines, etc.

Attach the relevant purchase order(s) for each supplier as relevant.

Response to be recorded in Student Response document and write “SAQ Response 18” before starting the answer.