Consumer Interaction and Narratives Reflection

Consumer Interaction and Narratives Reflection Assignment 

Task description:blank

  • Students are to engage with a consumer who is experiencing illness or who has had previous contact with the health care system.
  • Students are to produce a narrative piece of writing structured under Borton’s Framework for Reflection’s What? So What? and Now What?headings.

What?              Students are to provide a synopsis of the consumer interaction (What did they say? / What happened to the consumer? / What was their experience?).

So What?        Students are to provide a detailed exploration of the narratives of the consumer health journey  with reference to the three narrative theories discussed in week 1. (What does it all mean? / What are the underlying themes? / What narrative theory is evident?).

Now What?    Students are to provide an insightful reflection around how the interaction has contributed to their    professional development (How the experience will make you a better nurse?).blankUse the following structure as a guide for your assignment:

  1. Cover page or header with the unit number, unit title, assignment title and your student number (not included in word count).
  2. Introduction:Approximately 150 words, including in-text citations.
  3. What?  Synopsis of the consumer’s story (Approximately 400 words, including in-text citations).
  4. So What?  Exploration of the consumer’s narratives and narrative theory (Approximately 400 words, including in-text citations).
  5. Now what? Refection on professional development (Approximately 400 words, includingin-text citations).
  6. Conclusion:Sum up the consumer journey/narratives/reflection (approximately 150 words, including in-text citations).
  7. Reference list(not included in the word count). Consumer Interaction and Narratives Reflection Assignment.


  • Please only write in the first or third person for this assignment. You may prefer to use a combination of both (eg: third person for the introduction, What? and So what? parts and first person in the Now what? and conclusion).
  • Students MUST use de-identified namesfor when referring to the consumer in your assignment. This is to protect their confidentiality.
  • Feel free to use headings to differentiate each section of your assignment (eg: What?, So What? and Now What?).
  • There is no minimum number of references for this assignment however Borton’s Framework for Reflection should be referenced appropriately.
  • Assignments should be first submitted through the URKUND portal in Canvas. Please review your URKUND result and make appropriate amendments (if required) prior to your final submission in the Assignment 1 portal on Canvas to avoid plagiarism.
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