Consumer Behaviour in Marketing

Assessment Description .
This assessment is a culmination piece, in which you will be given an opportunity to combine the
information you have accumulated in Assessments 1 and 2. More importantly, you will need to showcase
an understanding of marketing issues related to consumer behaviours such as attitudes, group
influences, culture, social class, consumer learning processes, and personal buying decision-making
The Task: Based on the scenario below, you are required to write a 2000-word report. In this report,
you must demonstrate an understanding and application of various consumer behaviour concepts and
theories by analysing the facts gathered from the video and the survey, and present strategic
recommendations. You will be required to incorporate recent peer-reviewed literature in order to justify
your proposed recommendations.
Scenario: Imagine that you have just been employed by the company of your chosen product or service
that you analysed in your earlier assessments. You have been asked to prepare a report in which you
must critically analyse the company’s current marketing strategy and marketing communication mix and
its alignment to your findings in assessment 1 and 2. More specifically, you will need to determine if
identified consumer behavioural factors in previous assessments align with the company’s current
marketing focus. Based on your analysis, you are also required to provide at least three strategic
recommendations to the board of directors, along with reasons for recommending further improvements,
all of which must be based on scholarly sources.

Assessment Format
The paper is to be presented in a professional report format and cannot exceed 2000 words. In all
of the responses, whilst your views are important and must be shared, you must cite consumer
behaviour theory to support your position.
Your report MUST follow this professional structure:
Table of Contents
Table of Figures (optional)
Executive Summary (1 page long, no more or less)
Selected Product or Service Overview (250 words)
Critical Analysis (1150 words)
Strategic Recommendations (600 words) that are logical and feasible.
Appendices (optional) ORDER YOUR PAPER NOW
Reference List
NB: Title page, Table of Contents, Table of Figures, Executive Summary, Reference List &
Appendices do not count towards the word limit of your analysis In addition to your video and survey results, you are also required to use at least 15 sources
of information that are referenced in adherence to Kaplan Harvard Referencing Style. These may include government publications, industry reports, and journal articles.
Please note that Wikipedia and other ‘popular’ or non-academic sources are not to be used.

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