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Business Process Management in Motor Generals

Business Process Management in Motor Generals

Required:

Use the Fortune 500 resources to identify an organization that underwent a BPM transformation. Answer the following questions in the context of that particular organization: The organization is General motors

Q1. How would you define BPM and explain each of the keywords/phrases in your definition? [100 words min].

Q2: What were the driver(s) and trigger(s) for initiating BPM in this organization? [100 words min].

Q3: Consider each of the aspects of the BPM House metaphor, and attempt to explain each of the House′s components onto the BPM implementation of your selected organization. [400 words min]. Q1. How would you define BPM and explain each of the keywords/phrases in your definition? [100 words min].

The definition of BPM starts by defining business process. This entails the group of activities that utilize one or several types of inputs to create outputs that are of value to the customers (Anand et al., 2012, p. 2). It can also be defined as the organization of activities in a given time on a particular place, from the start to an end, with well-defined inputs and outputs. The complete business process involves defined steps that are followed to achieve the target goals (Anand et al., 2012, p. 2). Upon introducing the aspect of management, the business process management will be defined as the procedure that helps to plan, organize and execute the necessary steps and operations to produce valuable inputs. Business Process Management attributes consists of workflow management, enterprise resource planning, case handling, customer relationship management and enterprise application integration.blankQ2: What were the driver(s) and trigger(s) for initiating BPM in this organization? [100 words min].

Drivers and Triggers behind BPM in General Motors
General Motors started business process management to increase administrative and coordination efficiency. This move was triggered by the company fault cars caused deaths and injuries to thousands of customers. It has been argued that if General Motors had had business process management, it would have helped to overcome the tragedy. The business process management in the company was driven and triggered by the need to overcome information systems redundancies. The company implemented the information processes to link its Ford center with the global operations. The business process implementation comprised of reengineering network operating systems, introducing new desktop systems and developing application tools to manage technology platforms and vendors. General Motors’ business process management was also triggered by the need to have common business communication approach all over the world. This would help the company to increased transparency with suppliers, customers, and staff.blankQ3: Consider each of the aspects of the BPM House metaphor, and attempt to explain each of the House′s components onto the BPM implementation of your selected organization. [400 words min]. 

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